Current Job Postings
This individual will serve as a Business Systems Analyst on IS software development projects and contribute to all phases of the systems development lifecycle. This includes, but is not limited to, documenting requirements and functional specifications, and planning and executing user acceptance. The individual is not only a liaison between internal groups and IS, but also an active contributor in key discussions pertaining to a particular project's scope and objectives. While reporting to the Manager of Business Systems, the Business Systems Analyst will work closely with the Senior IS Project Manager and other key stakeholders across the company.
Primary responsibilities:
* Proactively communicate and collaborate with internal stakeholders to analyze information needs and functional requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
* Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
* Serve as the conduit between the internal stakeholder community and the Information Systems teams, both business systems and infrastructure/operations, through which requirements flow.
* Work independently with internal stakeholders to define concepts and under direction of IS department and project managers
* Develop requirements specifications according to standard templates, using natural language.
* Proactively recommend business process and performance improvements based on new features/functions delivered in new versions of third-party software.
Skills and experience:
* Strong analytical and product management skills required, including a thorough understanding of how to interpret internal customer business needs and translate them into application and infrastructure requirements.
* Able to successfully engage in multiple initiatives simultaneously.
* Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, managers, and subject matter experts.
* Experience with MS Office, Visio required. Experience with MS Dynamics GP (Great Plains), MS Project Softrax, Oracle OnDemand CRM, HRIS highly desirable.
* Minimum of 4-6 years of experience working with system users and IS teams to define requirements, identify alternative solutions, and implement systems
* Bachelor's degree in Business, Information Systems or equivalent.
If you meet the qualifications and would like to be considered for this position please email your cover letter, resume, salary history and the self-identification form to jobs@tripwire.com. Please note the specific position you are applying for in the subject line of your email
For a complete list of current open positions please visit tripwire.com
How to apply: jobs@tripwire.com
Qualifications:
Compensation Range:
Start Date:
Number of Openings:
Education:
Address 1: 101 SW Main Street
Address 2:
City: Portland
ZIP: 97204
Contact Name:
Contact Phone:
Website: www.tripwire.com
Send an Email
Tripwire is the leader in configuration audit and control solutions. The technical support engineer is the primary support representative for the Tripwire product line and is a member of the team responsible for coordinating service requirements.
Responsibilities:
The technical customer support engineer will:*Please note - this is an Intermediate/Advanced Level position
* Serve as an initial client contact (phone, email, online request forms) for application problems and education; determine the scope of client/user problems or request (e.g., priority, resource requirements, severity); provide support to diagnose and correct client problems with software.
* Develop and maintain technical documents, articles and materials for Tripwire customers, support personnel and field engineers with the goal of improving responsiveness.
* Be responsible for ensuring customers are accommodated in a friendly, highly professional manner with specific emphasis on problem solving and customer assistance.
* Able to support pre-sales customers and assist in the proof-of-concept engagement alongside system engineers and sales representatives.
* May be required to handle 24X7 support and/or the late shift on a rotating basis; perform other duties as assigned.
Experience:
* Minimum 3-4 years technical support experience.
* Strong customer relationship skills and the ability to work in a team environment.
* Experience with Network devices, security policies and terminology.
* Minimum 1-2 years experience with Unix/Linux OS (preferred in AIX, Solaris, HPUX, or RHEL/AS).
* Windows Server experience, with a solid of understanding of Active Directory and Group Policy management
* Effective and energetic problem-solver with strong technical aptitude with ability to think strategically and creatively.
* Must be able to interact with all levels within the organization and possess strong communication skills with the capability to express ideas and concepts in writing and verbally.
* Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment within defined procedures and practices to determine appropriate action
* Excellent organizational skills and ability to prioritize. Must be able to multitask and work with limited supervision.
* Ability to quickly recognize potential pitfalls and prioritize work load.
* Excellent phone skills a must. Intermediate skills in MS Office (Excel, Word, PowerPoint, and Visio), Siebel, or other CRM experience.
* Desirable Candidate experience:
o 2-3 years network equipment troubleshooting experience
o System administrator level of Unix and/or Linux.
o Directory Services experience, i.e. LDAP, AD, eDirectory
o Experience with Databases, i.e. MySQL, MSSQL, Oracle, SYBASE
o Experience with firewalls and/or other security software.
o Experience with Networking equipment, i.e. Cisco, Extreme, etc.
o Motivated self starter with the ability to learn and adapt quickly.
Working Conditions:
The job is located in downtown Portland. Extensive phone time required. No travel is required.
If you meet the qualifications and would like to be considered for this position please email your cover letter, resume, salary history and the self-identification form to jobs@tripwire.com. Please note the specific position you are applying for in the subject line of your email
For a complete list of current open positions please visit tripwire.com
How to apply: jobs@tripwire.com
Qualifications:
Compensation Range:
Start Date:
Number of Openings:
Education:
Address 1: 101 SW Main Street
Address 2:
City: Portland
ZIP: 97204
Contact Name:
Contact Phone:
Website: www.tripwire.com
Send an Email
Position Purpose:
Provide financial, business, and strategic planning, modeling and analysis to critical areas of the business to empower key business decision makers to make more informed and rigorous business decisions. Assist in driving continued profitable growth and identifying key business drivers, leading indicators, and performance measures.
Primary Responsibilities:
• Strategic Planning & Analysis - Advise Senior Management on the economics of revenue growth opportunities, new territories, distribution strategies, discount and promotional programs, cost saving initiatives, compensation plans, new product introductions, pricing, etc. Create and maintain long-range financial models for capital structure, merger and acquisition initiatives.
• Financial & Business Planning – Participate in annual planning process and work with senior management to create annual and long-term financial aspirations. Work closely with business leadership to understand their needs and ideas for the upcoming year.
• Forecasting & Predictability – Identify leading indicators to create and maintain a forecast model for revenue, expenses and critical performance measures. Work closely with all business leaders in the organization to understand what they do and how they do it in order to predict the financial impact of various activities.
•Business Reviews & Reporting - Analyze performance and produce insightful reporting, conclusions and recommendations. Provide information regarding performance, key business drivers, and areas of opportunity or concern.
• Monthly and Quarterly Financial Statement Analysis – Prepare monthly and quarterly financial statement analyses for management, including presentations for executive staff and the Board of Directors. Prepare relevant and useful comparative analyses.
Preferred Skills/Experience:
• Bachelor’s degree (B.A.) in Finance, Economics, Business or Accounting required. MBA is a plus
• Minimum of 5+ years financial planning, financial analysis, business modeling, and/or strategic planning and analysis experience
• Strong analytic skills along with a sound foundation of financial reporting and accounting requirements
• Modeling and predictability skills useful in forecasting, budgeting, and long-term planning
• Strong interpersonal skills
• Self motivated and driven
• Knowledge of Microsoft FRx, Jet Reports, Microsoft Access/SQL, Crystal or other best in class BI tools a plus
• Expert level proficiency in Excel is a must
• Public company, IPO, and software experience preferred but not required
If you meet the qualifications and would like to be considered for this position please email your cover letter, resume, salary history and the self-identification form to jobs@tripwire.com. Please note the specific position you are applying for in the subject line of your email
For a complete list of current open positions please visit http://www.tripwire.com
How to apply: jobs@tripwire.com
Qualifications:
Compensation Range:
Start Date:
Number of Openings:
Education:
Address 1: 101 SW Main Street
Address 2:
City: Portland
ZIP: 97204
Contact Name:
Contact Phone:
Website: www.tripwire.com
Send an Email
Reporting to the VP of Information Systems, the Service Desk Manager's role is to oversee all Service Desk staff and ensure that end users are receiving the appropriate assistance, regardless of geographic location. This includes the responsibility of managing all procedures related to identification, prioritization and resolution of incidents, including the monitoring, tracking and coordination of Service Desk functions. The Service Desk Manager is also responsible for planning, designing, and analyzing the organization's service desk according to best practices, while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. The Service Desk Manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. The Service Desk Manager will also contribute to problem resolution by giving in-person, hands-on support to end users when necessary.
Responsibilities
Strategy & Planning
* Develop Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes.
* Develop policies and procedures that outline how problems are identified, documented, assigned and corrected.
* Analyze performance of Service Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems.
* Plan and conduct performance appraisals of Service Desk staff, administer disciplinary action, raises, bonuses and promotions when necessary.
Acquisition & Deployment
* Prepare budget proposals and operational expenditure statements.
* Collaborate with other departments to identify, procure, and deploy Service Desk software for IS department and internal customers.
* Conduct research on emerging products, services, protocols and standards in support of service desk technology procurement and development efforts.
* Liaise with vendors for the procurement of end-user support and new systems technologies; manage installation and upgrade projectsand resolve adaptation issues.
* Ensure appropriate training initiatives for new and existing staff and third-party service providers, as needed.
* Purchasing and deployment tasks.
Operational Management
* Manage the processing of incoming calls to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
* Develop and enforce request handling and escalation policies and procedures.
* Track and analyze trends in Service Desk requests and generate statistical reports.
* Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
* Identify, recommend, develop and implement end user training programs to increase computer literacy and self-sufficiency.
* Oversee development and communication of help sheets, usage guides and FAQs for end users.
* Attend training seminars, conferences and trade shows to broaden knowledge of current and future Service Desk issues and technologies.
* Oversee the development, implementation and administration of service desk staff training procedures and policies.
* Train, coach and mentor Service Desk Technicians and other staff.
* Manage the overall desk activities and staff.
* Contribute to problem resolution by giving in-person, hands-on support to end users when necessary.
* Attend Change Management meetings.
* Monitor incident trends and anticipate potential problems for proactive resolution.
Position Requirements
Formal Education & Certification
* BA/BS in relevant discipline and 7-9 years equivalent work experience, including 5-7 years in a supervisory or management role.
* Certification in ITIL Foundation and working knowledge of ITIL V2/V3 best practices highly desirable.
Knowledge & Experience
* Extensive application support experience with a geographically-distributed, worldwide end-user community.
* Extensive knowledge of computer hardware, including desktop and laptop PC's and workstations.
* Experience with desktop and server operating systems, including Windows XP, Windows 7. MacOS and Linux experience desirable.
* Proven track record of developing and providing SLAs and Service Desk deliverables.
* Demonstrated progressive experience in the management of a technical support team.
Personal Attributes
* Solid relationship management and performance management skills.
* Ability to motivate and direct staff members and subordinates.
* Strong customer service orientation.
* Proven analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Good written, oral, and interpersonal communication skills.
* Exceptional interpersonal skills, with a focus on listening and questioning skills.
* Ability to present ideas in business-friendly and user-friendly language.
* Highly self motivated and directed with keen attention to detail.
* Team-oriented and skilled in working within a collaborative environment.
Work Conditions
* 40-hour on-site work week with occasional on-call availability.
* Some travel may be required.
* Sitting for extended periods of time.
* Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
* Lifting and transporting of moderately heavy objects, such as computers and peripherals.
If you meet the qualifications and would like to be considered for this position please email your cover letter, resume, salary history and the self-identification form to jobs@tripwire.com. Please note the specific position you are applying for in the subject line of your email
For a complete list of current open positions please visit tripwire.com
How to apply: jobs@tripwire.com
Qualifications:
Compensation Range:
Start Date:
Number of Openings:
Education:
Address 1: 101 SW Main Street
Address 2:
City: Portland
ZIP: 97204
Contact Name:
Contact Phone:
Website: www.tripwire.com
Send an Email
The Product Marketing Manager is a marketing professional with a track record of success in taking enterprise software products to market and managing marketing activity for multiple product initiatives. With an entrepreneurial flair, the Product Marketing Manager will be responsible for supporting our Marketing and Sales organizations as a direct resource for strategic planning, industry & product-based research, messaging & positioning, go-to-market planning & execution, sales tools & enablement, and promotional communications. The Product Marketing Manager must be able to work with cross-functional teams inside and outside of Tripwire leveraging support for product and strategy content for the creation of product-focused marketing.
What You Need to Succeed:
* Champion the Product: Deliver a compelling vision which incorporates key input from customers, sales, product management, marketing communications and others to influence product & solution marketing strategy and planning, the analyst & press community, and product definition.
* Unified Positioning and Messaging: Guide and develop positioning, messaging and branding for the product suite.
* High-impact Marketing Content: Develop and maintain product content and ensure alignment with key stakeholder groups including sales, marketing communications, product management, business development, and management.
* Communicate and Sell the Value: Drive and deliver the development of compelling content for Tripwire products (internally and externally) which deftly balances the technical details with the business benefits. Align the Tripwire eco-system behind Tripwire's value proposition. Drive value-based selling of key products by developing and managing go-to-market initiatives.
Responsibilities:
* Product Go-To-Market Management
o Plan, develop, execute & sustain all elements of go-to-market initiatives, including worldwide product launches, strategy, market research, target market analysis, outbound messaging & value propositions, differentiation, sales training & tools, and demand generation & thought leadership communications activity.
* Go-To-Market Planning
o Lead tactical planning & execution of go-to-market launches between cross- functional groups.
o Define all aspects of product positioning and rollout.
o Establish sales processes & communication strategies.
* Messaging Development
o Develop the key messages and positioning to support the brand, describe the benefits of the solutions, and convey the image of the company, throughout all marketing elements.
* Market Analysis
o Define distinctive competence of product set, specifically defining the product differentiators in the context of a target buyer analysis.
* Sales Enablement
o Create & deliver materials for reference by Sales organization, including sales training, presentation materials, and battlecards that help drive market adoption and sales excitement & success.
* Promotional Communications
o Define and compose materials for external use to support product initiatives. Materials include website content, hardcopy and electronic collateral, news flash, white papers, and other documents.
o Interact with customers in seminars, tradeshows, and in customer visit settings.
o Define and conduct product-related presentations internally and externally.
o Define marketing promotional programs and ensure sustainability.
* Internal Marketing Activities
o Responsible for generating "buzz" within the company, especially the sales channels, to create excitement around designated solutions.
* Strategic Planning
o Define and champion thought leadership within industry and product categories.
o Develop vertical market strategies.
o Research and develop go-to-market strategies that balance market/competitive sensitivity with internal return on investment of development.
* Quantitative Analysis
o Conduct sales analysis and win/loss analysis, including definition of progress metrics (e.g. forecast sales projections, evaluation-to-lead conversion, average order size).
o Incorporate results into activity planning to identify the market segments on which to focus sales activity.
Minimum Education and Experience:
* Bachelor of Science, Business Administration or Communications required. MBA desirable.
* 5+ years experience in enterprise software Product Marketing role, including the launch of a successful software product.
* Management of marketing activities across multiple products required.
* Some competitive analysis experience/industry experience desirable.
o Familiarity with Professional Services and Strategic Partners and prior experience marketing/selling to CIO's and senior IT management is a definite advantage.
o Ability to simplify and articulate complex IT concepts through written and verbal communications. Presentation and training experience is highly desired.
o Must demonstrate good communications skills, both written and verbal.
* Must demonstrate good teamwork skills, including the ability to collaborate and build consensus in a cross-functional team decision situation.
* Must be a self-starter and able to work independently with an entrepreneurial spirit.
* Must demonstrate the ability to work effectively in a fast-paced, high-growth environment.
* Must demonstrate leadership and program management skills, including the ability to define goals and tasks, identify contributors, and focus cross-functional participants toward scheduled activity.
* Must demonstrate the ability to formulate, communicate, and establish overall strategy and plans.
If you meet the qualifications and would like to be considered for this position please email your cover letter, resume, salary history and the self-identification form to jobs@tripwire.com. Please note the specific position you are applying for in the subject line of your email
For a complete list of current open positions please visit tripwire.com
How to apply: jobs@tripwire.com
Qualifications:
Compensation Range:
Start Date:
Number of Openings:
Education:
Address 1: 101 SW Main Street
Address 2:
City: Portland
ZIP: 97204
Contact Name:
Contact Phone:
Website: www.tripwire.com
Send an Email
Tripwire is searching for an experienced Executive Assistant. This position will work under minimal supervision, supporting our Vice President of Marketing and COO. This position requires a flexible individual capable of facilitating and maintaining the following job duties:
Duties:
* Manage multiple calendars and coordinate complex internal and external meetings
* Internal and external event coordination
* Domestic and international travel arrangements
* Compile agenda and action items for meetings and track progress
* Maintain both physical and electronic files
* Create and submit expense reports
* Act as liaison between internal organizations
* Draft and distribute complex correspondence for internal and external distribution
Skills and Aptitudes:
Professional representation skills
* Highly confidential
* Energetic
* Conducts him/herself in a professional manner at all times; acts as a representative for executives
Exceptional written and verbal communication
* Proactive in communication to executives, teammates, and employees, as well as professionals outside the Company
* Coordinate meetings, events, and general happenings within the company to avoid overlap
Technologically savvy
* Advanced knowledge in MS Word, Excel, PowerPoint, and Outlook
* Basic knowledge of AV needs for meetings (WebEx, Projectors, etc.)
Outstanding critical thinking skills
* Effectively analyze situations
* Not afraid to ask questions
* Able to take initiative and see issues to resolution
Highly organized with natural aptitude to thrive in fast paced environment
* Exceptional manager of self as well as processes and projects
* Effective in stressful, ambiguous situations
* Positive/customer service attitude
* Strong work ethic and "ownership" of work
* Ability to work independently and prioritize multiple tasks
Project management
* Ability to plan, lead, and drive projects to completion
* Natural sense of urgency (Can set and meet deadlines)
Able to adapt to different situations and work effectively with different groups of people.
* Excellent and diverse interpersonal skills (able to work with Executives as well as individual contributors)
* Ability to influence others.
* Excellent mediation skills, ability to gain consensus Basic accounting skills (expense reporting) Dedicated and committed to VP's and yet a 'Team One' team player Experience working as an Executive Assistant with a public company a plus.
Qualifications:
* 7-10 years minimum experience supporting senior level executives
* Prior experience supporting multiple executives simultaneously
* Ability to manage multiple tasks and projects simultaneously
* Excellent written and verbal communication skills
* BA/BS degree preferred
* Previous experience in Technology/ Software industry preferred
If you meet the qualifications and would like to be considered for this position please email your cover letter, resume, salary history and the self-identification form to jobs@tripwire.com.
Please note the specific position you are applying for in the subject line of your email
For a complete list of current open positions please visit tripwire.com
How to apply: jobs@tripwire.com
Qualifications:
Compensation Range:
Start Date:
Number of Openings:
Education:
Address 1: 101 SW Main Street
Address 2:
City: Portland
ZIP: 97204
Contact Name:
Contact Phone:
Website: www.tripwire.com
Send an Email
The ideal candidate is a self-starter with tangible experience in the media/internet industry who can step in and drive the company’s revenue generation from new and ongoing interactive projects. This includes the ability to conceive and articulate coherent market positioning, craft presentations, derive valuations for integrated on-air/online programs, identify targets, pitch and close business.
As a consultative salesperson, you are charged with utilizing our industry-leading brands to creatively solve clients’ marketing challenges; as such, we expect you to be conversant in the latest streaming audio and video/viral/search/rich media/mobile and SMS marketing technologies, methods and best practices. Familiarity with online metrics and an ability to glean the killer stats from a page full of analytics is key. Prior experience with an online ad network is a plus, and a solutions-centric, entrepreneurial personality is a must. You should be able to express yourself well in email, in PowerPoint, in Excel and in person.
This position reports to the Director of Marketing/Business Development
RESPONSIBILITIES:
o Prospecting, brainstorming for and presenting to new and existing brands/agencies in order to exceed sales quota
o Work closely with the Business Development to build out multi faceted marketing campaigns for high level customers
o Creating cross-media packages, establishing best practices
o Internal evangelization and coaching; training station salespeople and co-pitching target clients/agencies
o Involvement in digital sales execution from soup to nuts, including successful communication with all internal and external stake-holders in the process (sales reps, station web masters, third party ad networks)
o Serve as online account manager to specific clients to drive innovation and success for integrated programs, and deliver recaps
o Execute bullet-proof valuations for digital properties
o Manage digital media inventory for market
How to apply: To apply: Visit www.entercom.com and click on “Careers”, then choose Portland from the list of markets. NO PHONE CALLS
Entercom Portland is an Equal Opportunity Employer
Qualifications: o A minimum of 5 years in online media sales/marketing required
o MBA a plus
o Strong presentation skills, ability to parse technology into client-friendly language with confidence
o Deep familiarity with PPT, Excel, Word, the English language
o Conversant in online advertising, search marketing and mobile marketing
o Familiarity with prevailing Internet technologies such as html, streaming media, ad tagging, Flash, podcasting/blogging, RSS, etc. (no coding experience required)
o Ability to parse and exploit online analytics
o Negotiation skills
o A core set of brand/agency contacts in the interactive advertising world is a plus
o Written precision
o Coalition builder
Compensation Range: DOE
Start Date: asap
Number of Openings: 1
Education: College/University
Address 1: 0700 SW Bancroft St
Address 2:
City: Portland
ZIP: 97239
Contact Name: Entercom Portland
Contact Phone:
Website: www.entercom.com
Send an Email
Let’s talk about you.
You’ve got experience in object oriented programming, and specifically Objective-C. You’re familiar with the differences between application and website development. You’ve preferably created published iPhone apps, and at the very least spent quite a bit of time with the SDK and have good working knowledge of using XCode.
You also can make cross-browser websites that render on anything from bleeding-edge HTML5 engines to a VT102 terminal. You write beautiful code that’s accessible and standards-based. Your pages almost never have any validation errors because you didn’t write any. You might not like IE6, but you know how to make it do all sorts of modern tricks. You’re familiar with content management systems, particularly Drupal and WordPress. Source control is old hat to you. You have a broad base of development skills across a variety of languages.
You really are interested in mobile development, and are interested in working on cutting-edge applications for major clients. You’re also excited about web development and about the possibilities of HTML5.
You’re equally comfortable tackling a project solo, or working with a larger development team on projects. You comment your code, and you might even document it once in a while.
You are an excellent communicator, friendly, and social, and you don’t fit traditional “programmer” stereotypes. You love working in a team and aren’t shy about asking for or giving help.
You have a working vocabulary of science fiction and Internet culture.
You’ve got:
2+ years in a web developer position
Experience with Objective-C, Cocoa Touch and XCode
Experience in creating iPhone applications
Knowledge of web development technologies and standards, including HTML, CSS, JavaScript/jQuery, XML, AJAX, SQL, and PHP.
A level of comfort working across our strategic and creative departments to represent the technical portion of a project to ensure we create beautiful, highly functional solutions
A great personal workflow that allows you to both give accurate estimates for your work and also meet them
Agency or development shop background required
Here’s what we’ve got going.
We’re an established and thriving group of creatively minded people with a remarkable view of Mt. Hood from our Portland, Oregon office. For more than 15 years, The New Group has developed innovative digital solutions for our clients. We believe the future of branding requires a different approach: one that leaps over traditional methods and incorporates social collaboration and participation. We work with a variety of brands, big to small. We’re nice people with a sense of humor and a drive to make all things better.
This position reports to our friendly Technical Director. He’s nice.
If you’ve got what we’re looking for and are interested in working with us, please submit your résumé and samples of your work for consideration. Please take a moment to explain exactly what parts of your work samples YOU did. Send to: workhere@thenewgroup.com
How to apply: send resume to workhere@thenewgroup.com
Qualifications:
Compensation Range:
Start Date: Immediately
Number of Openings:
Education:
Address 1: 4540 SW Kelly Ave.
Address 2:
City: Portland
ZIP: 97239
Contact Name: Susan Hawkins
Contact Phone: 503.248.4505
Website: www.thenewgroup.com
Send an Email
